Privacy Policy

1. Who We Are

Kibitech Ghana Limited ("Kibitech", "we", "our", or "us") is a multi-disciplinary conglomerate registered in Ghana, headquartered in Accra. We operate across construction, civil engineering, medical supply, international trade, real estate development, logistics, IT consultancy, and MEP engineering.

This Privacy Policy applies to personal information collected through our website at kibitech.online and through our contact form and direct communications.

2. Information We Collect

When you submit an inquiry through our contact form, we collect:

• Full name
• Organisation or company name
• Email address
• Phone or WhatsApp number (optional)
• The nature and details of your project inquiry

We do not intentionally collect payment information, government identification, or sensitive personal data through this website. Please do not include confidential or sensitive information in a project inquiry.

3. How We Use Your Information

We use the information you provide solely to:

• Respond to your inquiry and initiate a business conversation
• Evaluate whether Kibitech can assist with your project requirements
• Contact you to arrange consultations, provide quotations, or share relevant company information

We do not sell, rent, or share your personal information with third parties for marketing purposes. We do not use your information for automated decision-making or profiling.

4. How We Share Information

Access to inquiry information is limited to authorised Kibitech personnel who need it to respond to your request or manage a potential business relationship. We may also share information with trusted service providers that support our website, communications, hosting, security, or business administration, but only where necessary for those services.

We may disclose information where required by law, to protect our rights or safety, or in connection with a legitimate business reorganisation. We do not sell, rent, or share personal information for third-party marketing.

5. Legal Basis for Processing

We process your personal information where necessary to respond to your request, on the basis of your consent when you voluntarily submit our contact form, and on the basis of our legitimate interests in managing business inquiries and communications. Where required, we may also process information to comply with a legal obligation. You may withdraw consent at any time by contacting us directly at info@kibitech.online; withdrawal does not affect processing that occurred before the withdrawal.

In some cases we may process your data on the basis of legitimate interest, specifically to respond to business inquiries directed to us and to maintain records of business communications.

6. International Processing

Our website and communication providers may process information in countries outside Ghana. Where this occurs, we take reasonable steps to use providers and safeguards appropriate to the nature of the information and applicable law.

7. Data Retention

We retain inquiry information for a period of up to three (3) years from the date of receipt, in order to maintain business records and follow up on project discussions. After this period, the data is securely deleted. If no business relationship proceeds, we will delete your data sooner upon your request.

8. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or disclosure. Our website uses HTTPS encryption for all data transmission.

While we implement industry-standard safeguards, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of information transmitted over the internet.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right of access: Request a copy of the information we hold about you
• Right to rectification: Request correction of inaccurate information
• Right to erasure: Request deletion of your personal information
• Right to restrict processing: Request that we limit how we use your data
• Right to object: Object to processing based on legitimate interest
• Right to data portability: Request a usable copy of information you provided where applicable
• Right to withdraw consent: Withdraw consent for consent-based processing at any time

To exercise any of these rights, contact us at info@kibitech.online. We will respond within 30 days.

10. Children's Privacy

This website is intended for business and professional audiences and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided personal information through this website, contact us so that we can take appropriate steps to remove it.

11. Cookies and Tracking

Our website does not currently use advertising cookies, third-party tracking cookies, or analytics platforms. We do not track your behaviour across other websites. The website stores your cookie-consent choice in local browser storage; this is described in our Cookie Policy.

We use a service worker for performance caching of static assets (images, fonts, page shells). This operates entirely within your browser and does not transmit personal information to any server.

12. Third-Party Links

Our website contains links to third-party platforms including WhatsApp and Facebook. When you follow these links, you leave our website and are subject to the privacy policies of those platforms. We are not responsible for the privacy practices of third-party sites.

13. Ghana Data Protection Act Compliance

Kibitech Ghana Limited intends to handle personal information in accordance with the Data Protection Act, 2012 (Act 843) of Ghana and other applicable privacy requirements. If you have concerns about how your data is processed, contact us first so we can investigate. You may also contact the Data Protection Commission of Ghana or another relevant supervisory authority.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

15. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us: